Help Center

How can we help you today?

Find answers to common questions about NEPSE portfolio tracking and reconciliation.

How do I import my data from Meroshare?

Login to your Meroshare account, go to "My Purchase Source", and export your transaction history as a CSV or Excel file. You can then upload this file directly to NafaGhata for automated reconciliation.

What is "Reconciliation Mismatch"?

A mismatch occurs when the units calculated from your trade history (TMS/Meroshare) do not match your actual Demat balance. This is often due to unrecorded bonus shares, rights credits, or off-market transfers.

Is my financial data secure?

Yes. We use institutional-grade encryption and do not have access to your bank accounts or TMS credentials. We only process the transaction files you choose to upload.

Can I track multiple portfolios?

Yes, Pro users can create and manage unlimited portfolios (e.g., for different family members) under a single account.

Still have questions?

Our support team is ready to help you with any technical or auditing issues.

Contact Support